Outbound

C-Logic can make outgoing calls. 3 format is

  1. Manual Call is a design call. Enter the destination number to make a call.
  2. Preview Call is to connect the telephone system to the customer database. For employees to study customer information before making a call. By dialing it. Employees can dial numbers displayed on the database to make a call (Click To Call).
  3. Predictive Call is to put hundreds of analyzed data and distribute it to employees. The system automatically makes an automatic call and sends it to the caller when it can contact the customer. The system will work with the various campaigns that are set up.

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